HELP

PRODUCT & CUSTOMIZATIONS

  • What are the materials you use?

    We use Fone Wool and Cotton Blends sourced from renowned fabric mills in India, Italy and Hong Kong.

  • Are all your products Custom made?

    Everything on our website is custom made and tailored to your specifications

  • I want to order only a Suit Jacket. Is that an Option?

    Absolutely, our ordering options are quite flexible and you can pick and choose what you like. In case you cannot find the right product on the website, please contact us on *9560763255* or drop us a mail at *info@tailorup.com* .

  • Can I make my two piece suit into a three piece?

    All our suits are available in two as well as three piece sets. In case you want to add a vest to your already placed two piece suit order, kindly reach out to our team at +91 9560763255 or shoot us an email at info@tailorup.com.

  • Can I make a change in the customizations after placing my order?

    We request you to get in touch with our Customer Service Team telephonically at the earliest and within 24 hours of placing your order. However, we cannot promise that we will be able to make changes to your order after it is placed, therefore we request you to double check your order for the fabric choices, measurements and customizations before making the final submission.

  • The product I like is Out of Stock. Will it be restocked?

    Most of our products get restocked monthly but, some of our seasonal products have a limited stock, so get your hands on them before it’s too late. If you have your heart set on a product that is out of stock, please get in touch with our Style Experts to explore similar products. You can call us at *+91 9560763255* or write to us at *info@tailorup.com*

  • Can you make a Custom Design Suit based on my ideas?

    Yes, we can. Please get in touch with our style experts to help custom design your suit based on your ideas.

  • Can I machine wash the shirts or they can only be dry cleaned?

    Most of our shirts can be machine washed subject to specific temperature conditions. We request you to carefully read the washing instructions on the label for added surety.

  • How do I check my order status

    Log into your account and go to order history on the Tailor Up Website.

  • How do I know what style is best for me?

    We have a professionally trained team of style experts to guide you to get the suit you desire. For any help, please get in touch with our stylists at *+91 9560763255*

  • Do customizations cost extra?

    At Tailor Up, all customizations are covered in the cost of your suit.

  • Can I get a feel of the fabric before placing an order?

    Certainly. When our travelling Tailors visit you for your measurements, they will present to you a range of fabric samples for you to touch and feel. Additionally, you can also order for our tailor’s kit, the cost of which will be deducted from your next order.

  • Can I get a feel of the fabric before placing an order?

    Certainly. When our travelling Tailors visit you for your measurements, they will present to you a range of fabric samples for you to touch and feel. Additionally, you can also order from our tailorup online site.